Acceptance of Terms

By using the Paysonet platform, you agree to comply with and be bound by these

Terms & Conditions. If you do not agree, please discontinue using our services immediately.

Support

Paysonet provides 24/7 customer support through the following channels:

 

  • Email: support@paysonet.ng

  • Phone: +234 816 621 3247

  • Address: 63, Ogunlana Drive, Surulere, Lagos

  • Users are encouraged to contact support for inquiries, technical assistance, or issue resolution.

  • Ownership
  • Paysonet retains all rights, title, and interest in the platform, including intellectual property.

  • Users are granted a non-transferable, limited license to access the platform solely for its intended purposes.

  • Warranty

 

  • Paysonet is provided "as is" and "as available."

  • No warranties are made regarding the uninterrupted or error-free operation of the platform.

  • Paysonet disclaims any liability for data loss, delays, or other unforeseen events arising from the use of the platform.
  • Unauthorised/Illegal Usage
  • Users must not use the platform for fraudulent, illegal, or unauthorised activities.

  • Violation of these terms may result in account suspension, legal action, and forfeiture of funds.

  • Payment & Refund

 

  • Deposits: All deposits are non-refundable and must be used exclusively for platform services such as payments or subscriptions.

  • Refunds: Refunds are issued only in cases of technical errors directly attributable to Paysonet, subject to review. (see Refund Policy)

  • Disputes: Filing unfounded disputes or chargebacks may lead to account termination.

  • Fraudulent Activities: Use of stolen or unauthorised payment methods is strictly prohibited and will result in immediate action.

  • Free Balance / Coupon Policy
  • Free balance or coupons credited to user accounts cannot be withdrawn or transferred.

  • They must be used solely for platform transactions within the specified validity period.

  • Abuse of this policy may result in the forfeiture of free balances and other penalties.

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